It’s Time for Adults to Stop Bullying Kids and Each Other

 

by Larry Magid

We hear a lot about kids bullying* other kids and it is indeed a problem. But what about adults bullying other adults, or adults bullying kids?

True, bullying is a problem among youth. The National Center for Education Statistics reported that in 2009,  28% of 12 through 18 year old kids were “bullied by traditional means at school” while 6% were “bullied by electronic means anywhere.” There are of course other studies with other statistics, but just about all agree that it’s a problem that affects a significant minority — but not most — of tweens and teens.

But it’s also a problem for a signification percentage of adults and there are, sadly, cases of adults bullying children.

Adult-on-Adult Bullying

A 2010 study commissioned by the Workplace Bullying Institute and conducted by Zogby International found that more than a third (35%) “have experienced bullying firsthand.” Other surveys differ but it’s pretty clear that millions of adults have experienced verbal abuse, offensive conduct and sabotage of their work, according to the Institute.

There is also plenty of bullying within families and couples. According to the National Domestic Violence Hotline, a 2006 Harris poll, found that “approximately 33 million or 15% of all U.S. adults, admit that they were a victim of domestic violence.” Among all adults, 39% said they had experienced some type of abuse such as:

Military bullying

Bullying is also a problem in the military. Dr. Rene Robichaux, the Army’s Social Work program manager was quoted by Army News Service that “hazing often occurs in ‘elite’ military units, and that much of it is psychological and directed at newcomers.” That article also pointed out that “Bullies can also be found higher up in the ranks. Although leaders are supposed to look out for the welfare of their Soldiers, they are sometimes the ones who do the bullying.” The armed services are actively engaged in anti-bullying campaigns.

Police Harassment

Police harassment is often a form of bullying and it can be adult-to-adult or adult-to-child. In 2010, according to the Cato Institute’s National Police Misconduct Reporting Project, there were 3,814 unique reports of police misconduct involving 4,966 sworn law enforcement officers. Of these, 25% involved excessive force and 10.4% were sexual misconduct. It’s important to note that fewer than 1% of police officers (992 for each 100,000 officers) were involved in this misconduct. It’s anecdotal and it doesn’t always constitute bullying, but I’ve heard many reports of teens — including my own son — being harassed or teased by police officers.

Politicians & pundits too

And don’t forget the bullies you see on TV, whether they be politicians making derogatory comments about their opponents, pundits making mean or caustic comments, or adults bullying each other in sitcoms and other shows. I expect politicians to conduct vigorous campaigns but why can’t they agree not to lie or degrade their opponents. For good and bad, public figures are role models and some are modeling bad behavior.

Adults bullying children

Have you ever been out in public — say at a grocery store or restaurant — and seen an adult being abusive to a child? I’ve seen parents yell at kids for no apparent reason. I’ve seen parents swat kids and I’ve seen plenty of cases where parents and other adults were just rude to kids. I experienced it myself when I was in school. I had a gym teacher who regularly harassed and belittled me and other kids who he thought were too slow, too fat or too gay. If you don’t believe me, buy a copy of Warren’s Words: Smart Commentary on Social Justice. It was written by my elementary, middle school and high school friend and schoolmate Warren Blumenfeld, who documented some of this from his perspective as a gay teenager who — at the time — hadn’t yet come out.

In a paper, Teachers Who Bully Students: A Hidden Trauma, Stuart Twemlow and colleagues found that 70.4% of teachers asked said that they knew of “isolated cases” of teachers bullying students. 17.6% said it happened frequently and 40.2% admitted to having bullied a student at least once. In fairness, this was a very small study with only 116 responses from teachers from seven urban U.S. elementary schools. I wouldn’t generalize this data to apply to all teachers but even if the percentages turn out to be much lower, it’s still a cause for concern.

*Definition of bullying

There are lots of ways to define bullying and not all experts agree with this definition, but the closest one that we have to an “official” definition comes from the Olweus Bullying Prevent Program that defines bullying as “aggressive behavior that is intentional and that involves an imbalance of power. Most often, it is repeated over time.”

Nancy Willard, founder of EmbraceCivility.org, defines student bullying as ”hurtful act or acts that have caused severe distress, and are pervasive or persistent, and have caused physical harm to the student or his or her property, or significant interference with the students’ educational opportunities.”

Other experts define bullying slightly differently but one thing is for sure. Before we point our fingers and lecture young people about bullying, we need to look at our own behavior and those of our fellow grownups.

 

 

 

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Video Games and Societal Violence: Cause for Urgent Action or a Bridge Too Far?

By Michael Levine and Christopher Ferguson

In the wake of the tragic shooting at Sandy Hook, an unusual alliance of concerned policymakers from both sides of the aisle, as well as gun rights and children’s advocates have called for new studies of violent entertainment, presuming a link with societal violence. Senator Jay Rockefeller, the Chairman of the Senate Commerce Committee and a highly regarded children’s champion, went so far as to assert: “Recent court decisions demonstrate that some people still do not get it. They believe that violent video games are no more dangerous to young minds than classic literature or Saturday morning cartoons. Parents, pediatricians, and psychologists know better.” In the President’s recent comprehensive plan to respond to the tragedy in Newtown, he earmarked funding for research on the role that violent media are playing in children’s healthy development.

As parents and as scholars involved in media research we are certainly concerned with violence in all of its forms, and the possibility that exposure could cause harm to children. But we are equally concerned that the recent public debate over video games, while completely understandable, could set a tone that will lead to conclusions that simply are not confirmed by the existing evidence. These charged conclusions could result in public policy decisions that are not only based on weak or non-existent evidence, but which will draw attention away from the search for the primary and preventable causes of American gun violence.

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Making it Safe to Compete for Child Athletes

by Larry Magid

The National Center for Missing & Exploited Children helps protect kids from abduction and exploitation

The National Center for Missing & Exploited Children helps protect kids from abduction and exploitation

I’ve been a board member at the National Center for Missing and Exploited Children (NCMEC) for several years and I’ve heard a lot of horrible stories about children who have been abducted or abused. Every story is tragic but the ones that turn my stomach the most are cases where trusted adults — be they teachers, clergy or even parents — abuse the very children they are supposed to be nurturing and protecting.  That was certainly the case when Penn State University assistant football coach, Jerry Sandusky, was convicted of multiple counts of sexual abuse against boys over a period of years. In addition to his duties at Penn State, Sandusky ran a summer football camp for youth.

Unfortunately, acts of child sexual exploitation are all to familiar to the staff of the NCMEC, a Congressionally authorized non-profit organization that works with law enforcement, families and other professionals on issues related to missing and sexually exploited children.

But it doesn’t have to be that way.  With better education, increased law enforcement and greater awareness its possible to better protect children in sporting programs, youth-serving organizations and everywhere else.

On March 19th and 20th, NCMEC is sponsoring a conference called Safe to Compete: Protecting Child Athletes from Sexual Abuse, where it will convene more than 50 youth-serving organizations, including the YMCA, Special Olympics, USA Swimming, USA Gymnastics,  and Big Brothers Big Sisters of America to talk about the issue of preventing abuse of children in sports programs.

Screen Shot 2013-03-13 at 11.06.58 PM

National Center for Missing & Exploited Children CEO John Ryan

In an interview (scroll down to listen to the podcast) NCMEC CEO John Ryan said “one of the deliverables of the summit will be to bring these leading national youth organizations to the Center and develop what we are calling sound practices so that parents can ask the right questions and that they can be assured that these organizations have the appropriate policies in place.” And when it comes to good practices, size doesn’t necessarily matter. “Some large organizations are not doing enough, some small organizations despite limited resources are doing more than one should expect. ”  He said that “there is no uniform code of behavior for youth serving organizations.”

Speakers at the conference will include Dr. Sharon W. Cooper, Developmental and Forensic Pediatrics, P.A., Sheldon Kennedy, Former NHL player and survivor of sexual abuse, Cal Ripken, Jr., founder of the Cal Ripken, Sr. Foundation and MLB Hall of Fame Inductee and John Walsh, NCMEC co-founder and host of “America’s Most Wanted.’

Click below to listen to or read my full interview with John Ryan, CEO of the National Center for Missing and Exploited Children.

Listen to podcast

Transcript of interview

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Survey: More Teens Accessing Internet via Smartphones

Smart phone use growing among teens (Source: Pew Internet Teens and Privacy Management Survey, July 26-September 30,  2012)

Smartphone use growing among teens (Source: Pew Internet Teens and Privacy Management Survey, July 26-September 30,
2012)

There was a time when I advised parents to put their computer in a central area of the home so they could keep their eye on their kids’ use. But increasingly kids are accessing the net on smartphones.

A Pew Internet & American Life survey found that one in four teens are “cell mostly” Internet users, accessing the net from their phones instead of from a computer. Nearly a quarter of teens (23%) have a tablet, which means that they can access the net from anywhere where there is a WiFi signal or almost anywhere if their tablet is equipped with a cellular modem.

The survey also found:

  • 78% of teens now have a cell phone, and almost half (47%) of them own smartphones. That translates into 37% of all teens who have smartphones, up from just 23% in 2011.
  • 95% of teens use the internet
  • 93% of teens have a computer or have access to one at home. Seven in ten (71%) teens with home computer access say the laptop or desktop they use most often is one they share with other family members
  • About three in four (74%) teens ages 12-17 say they access the internet on cell phones, tablets, and other mobile devices at least occasionally

The filter between their ears is the only one you can rely on

Back when kids were web surfing on computers only, it made sense for some families to put parental controls on their computers to keep their kids away from inappropriate sites or to monitor their activity. But now that they’re going mobile, it’s a bit more challenging. While there are ways parents can control or monitor mobile devices, it’s getting easier than even for kids to get around such restrictions which is why the old adage  “the best filter is the one that runs between the kids’ ears,” makes more sense now than when I first used it back in 1997.  That’s the filter that kids take with them wherever they go and with whatever device they use and while even great kids may sometimes do things that parents aren’t thrilled with, their best protection is to understand how to take care of themselves.

Conversation is the best protection

Also, teens are increasingly using apps rather than websites and it’s very difficult for parents to keep up with the growing number of available apps. So, more than ever, talk with your kids about safe and appropriate use of technology. Ask them what they’re doing and how they’re protecting their privacy and reputation.  Get them to teach you about the latest cool apps they’re using.  But word of warning — things change rapidly so be prepared to have this conversation over and over again if only so you can try to keep up.

For more on the survey and parenting in the digital age, see Teens’ tech getting very mobile: New study from my ConnectSafely.org co-director, Anne Collier.

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World Day Against Cyber-Censorship Should Apply to Kids as Well

 

By Larry Magid

March 12th is World Day Against Cyber Censorship (source: Reporters Without Borders)

March 12th is World Day Against Cyber Censorship (source: Reporters Without Borders)

Reporters Without Borders has declared Tuesday, March 12th as World Day Against Cyber-Censorship in support of an “Internet without restrictions and accessible to all.”

The last time I checked, the word “all” applied to everyone — people of all ages. And the same is true for the U.S. Constitution’s First Amendment, which makes no mention of age.

Yet, we live in a world where young people — especially those under 18 — are regularly denied access to unfettered access to speak or seek information on the Internet.

I’m not arguing that there should be no parental supervision. There are young people – especially very young children — who need to be protected from inappropriate content such as pornography but that shouldn’t be used as an excuse to ban young people from social media (as it is in many schools, even during free time) nor install software on the computers of teens that would block or monitor their activity.

Of course there are exceptions. Some young people exhibit high-risk behavior that justifies imposing restrictions or monitoring. But that’s true for some adults as well. In the U.S. and other countries there are procedures where people of any age can be denied some of their liberties after having been convicted of a crime or having been found to be mentally incompetent but, the assumption — at least in enlightened societies — is that people are able to make their own decisions and are given free access to speak and consume information unless a judge makes an exception after due process.

In the mean time, it’s worth reviewing Reporters Without Borders’ Enemies of the Internet list to learn how some countries — like Bahrain, Belarus, China, Cuba, Iran and North Korea have  imposed strong restrictions on citizen’s use of Internet technology and how others — including Australia Egypt, France, Russia and South Korea are “under surveillance  by the group for less stringent restrictions that nevertheless potentially restrict free access.

But when it comes to children, there are restrctions in every country – including the United States and Western Europe including those countries that have signed the United Nation’s Convention on the Rights of the Child, that specifies (in aricle 13) that “The child shall have the right to freedom of expression; this right shall include freedom to seek, receive and impart information and ideas of all kinds, regardless of frontiers, either orally, in writing or in print, in the form of art, or through any other media of the child’s choice. It does go on to say that “the exercise of this right may be subject to certain restrictions, but these shall only be such as are provided by law and are necessary” which — as I read it — means that most kids should be given free access to information unless there are well thought out and well documented reasons to make an exception.

More:

Digital Citizenship Includes Rights as Well as Responsibilities (Larry Magid, Huffington Post)

Digital citizenship in process: Notes from the Baku IGF (Anne Collier, NetFamilyNews)

 

 

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Online Dating Safety Tips for Adults

 

These tips are for adults, not minorsMost online dating sites prohibit children and teens for good reasons.   Minors should not use these services, should not lie about their age and should not get together with people they meet online.  Tips are still a work in progress. Subject to change

  • For the first date, always meet in a public place like a busy restaurant or shopping mall.
  • Always tell friends where you’re going and who you’re meeting with. Plan to check in with a friend via phone or text message during the date so he or she knows all is well.
  • Don’t get into a car on your first date, go to the person’s home or invite them to your home — even if you’re having a good time. There is plenty of time for that later on.
  • See what you can learn about your date by “Googling” them or checking him or her out on Facebook.  You might want to become Facebook friends before you meet. You can always unfriend them.
  • Never send money to someone you’re interacting with online and never give out a credit card number, mother’s maiden name or other private information that could be used to access your financial accounts.
  • Stay sober during your first date to help make sure you’re exercising good judgement.
  • Be honest about your age and other characteristics and be very suspicious if you discover that your date wasn’t being honest.

More:

Valentine’s Day Dating Advice from Julie Spira

Julie Spira’s site CyberdatingExpert.com

Whatever Happened with Manti Te’o, Online Dating Scams Are Real

Online Dating Scams advice from OnguardOnline.gov

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Student and school videos on “the good side of the Internet” could win $10K each

story

What’s Your Story video contest asks” What does the good side of the Internet look like?”

For the fourth year in a row, security company Trend Micro is sponsoring the “What’s Your Story” competition designed to encourage young people from the United States and Canada to submit videos that answer the question: “What does the good side of the Internet look like?” Videos should be short (between 30 seconds and two minutes) and can be produced using virtually any type of equipment, including cell phone cameras.

Contestants are encouraged to “tell us the good stuff you (and others) are doing … whether it’s connecting in kind ways, staying safe, keeping good reputations, doing cool things, being smart about cell phone cameras, or making a difference — for just one person or many.”

grandThere are two grand prizes and four runners-up. One individual filmmaker and one school or classroom that collaborates on a video each win $10,000. Two runner up individuals get $1,000 each and two schools get $1,000 each.

The contest is funded by security company Trend Micro (which helps support ConnectSafely.org, the nonprofit Internet Safety organization where I serve as co-director) and is co-sponsored by several companies and organizations, including Meetme, Tumblr, Family Online Safety Institute, 3BL Media and the Identity Theft Resource Center.

Judges select from a group of finalists and finalists are determined, in part, by ratings from the public based on online viewing before the judges’ meeting.

Lynette Owens – director of Trend Micro’s Internet Safety & Kids program

“It’s designed this way to encourage peer to peer messaging and it’s important these messages resonate with other young people,” said Lynette Owens, who coordinates the project for Trend Micro. Contestants are encouraged to promote, embed and link to their entries using Facebook, Twitter, Pinterest, Google (GOOG)+ other media “to showcase a positive use of social media,” said Owens.

Having judged previous contests, I can tell you that originality and creativity are more important than production values, though that counts, too. Material must be original and all elements — including background music — must respect others’ intellectual property rights and shouldn’t include any inaccurate information. We’ve disqualified some entries for quoting statistics that came from unreliable sources.

Entries, which must be submitted by April 16th, will be posted to the Web and can be viewed and ranked by the public until April 30th.  A summary of the contest rule are here.

This post is adapted from a column that appeared in the San Jose Mercury News

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Sony’s New PlayStation 4 and Your Privacy

Sony's Gaikai CEO David Perry (screen grab from Sony webcast)

Sony’s Gaikai CEO David Perry (screen grab from Sony webcast)

As I watched Sony unveil the PlayStation 4 at a press conference on February 20th, I was struck by how much data the new device would be collecting from its users.

“We’re changing the rule when it comes to social gaming,” said David Perry, the CEO of Gaikai, a cloud-based gaming company that Sony acquired last year. “What we’re creating,” said Perry, “is the fastest, most powerful network for gaming in the world.  The PlayStation network will get to know you (emphasis added) by understanding your personal preferences and the preferences of your community and turns this knowledge into useful information that will help to enhance the future game play so like when your friends purchase a new game you’ll know immediately so you can join into the action.” Perry also announced that Sony is adding connectivity to Facebook to further enhance what they know about players and their friends.

Another Sony executive, lead system architect Mark Cerny,  pointed out that the company plans to preload games to your console based on what they know about your preferences: “If we know enough about you to predict your next purchase, then that game can be loaded and ready to go before you even click that button,” he said. As doddleNEWS blogger James DeRuvo commented, “That’s kinda cool, but also kinda creepy.”

Sony is also enhancing what it calls the “spectator” experience in enabling people to share their game playing so that others can watch. “Your friends can actually look over your shoulder virtually and interact with you while you’re playing; and if you allow them, your friends can also post comments to your screen; you can solicit support from them, or you can just trash-talk with them,” Perry added.  The new Playstation will also enable users to capture video (as well as still shots) from the game experience and share that with others on the network.

In a post on Livescience, Sean Captain points out the irony that two of the games featured at the PS4 debut actually focused on surveillance. He reminded me that Suckerpunch’s game inFAMOUS: Second Son was all about state surveillance and quoted game developer Nate Fox’s introduction of the game: “Right now, there are 4.2 million security cameras distributed all around Great Britain. That’s one camera for every 14 citizens.” Like Great Britain, wrote Captain, “the PS4 will also have a vast network of cameras — not one for every 14 citizens, but one for every console owner.”

The new Playstation will have a stereo camera that can track movements of the company’s controller. Another game, Ubisoft’s Watch Dogs “follows a vigilante character with access to all that information. As he walks through Chicago, message windows pop up, showing details about the people he passes,” wrote Captain.

Control

It is important to remember that the user does have some control over what is captured and who it is shared with. It’s not yet clear to me how much information will be sent back to Sony’s network, but Sony has made it clear that users will have control over what they share.  But it wasn’t long ago that Sony’s Online Entertainment and PlayStation Networks were hacked, potentially compromising information from 93,000 accounts.

As I pointed out in a recent post, online privacy and security is a shared responsibility and that we’re vulnerable to what networks do by mistake or a result of a hack, what they deliberately do to monetize our data and how we sometimes jeopardize our own privacy and security by what we share.  Gaming is no exception. Whether it’s the PlayStation 4 or connected use of the Xbox, the Wii or mobile and online games, we need to be careful and parents need to educate their children about privacy, safety and security.  Strong passwords, knowing who you’re interacting with and being discreet about what you do and say are paramount in the world of interactive gaming.

 

 

 

 

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Can technology disrupt education?

by Larry Magid
This article first appeared in the San Jose Mercury News

Can technology disrupt education?

Most classrooms have come a long way since this picture was taken (Flickr Creative Commons License)

Most classrooms have come a long way since this picture was taken. Or have they?  (Flickr Creative Commons License)

by Larry Magid

Sometimes I think there should be a big sign in front of some schools saying “Welcome back to the 20th century.”

True, virtually all schools have computers these days and many are equipped with smart boards and broadband access. But in too many classrooms the basic method of instruction is much the same as it was when I was in school — a teacher, aided by books and now electronic media, imparts knowledge to the students, who regurgitate that information back in the form of tests. And a series of standardized tests are used to measure the school’s performance and help determine the students’ chances of getting into a good college or finding a job.

But just as online news, music and video helped revolutionize the media industry, we are starting to see significant changes in education.

One of my favorite disrupters is Khan Academy, a Mountain View-based nonprofit organization founded in 2008 by Salmon Khan. The site provides free self-paced lessons on a wide variety of topics, often in the form of a “chalk-talk” narrated by Khan or one of his colleagues. In addition to all the typical K-12 and college topics, there are educational videos, including “American Civics,” where you can learn about the fiscal cliff, the debt ceiling and “Obamacare.” It’s worth a look even if you’re not in school.

It’s also increasingly common for teachers to create their own videos that students can watch at home, freeing up classroom time for students to interact with the teacher and each other. Stacy Olson, a 5th grade teacher at Ross School in Ross uses a technique called the “flipped classroom,” where instead of teachers introducing new material in class and assigning homework to reinforce the lessons, the classroom is inverted so that students use online video and other resources to learn at home — at their own pace — and use classroom time for teachers and peers to reinforce the lessons.

Screenshot from Educreations -- an iPhone app that lets teachers & students create video lessons

Screenshot from Educreations — an iPhone app that lets teachers & students create video lessons

Olson uses Educreations Interactive Whiteboard, a free iPad app to record herself giving math lessons for her students. The app lets you record your voice as you draw on the screen, enter text or import photos from the iPad, the iPad’s camera or the Web. It lets anyone create videos similar to those used by the Khan academy. I tried the app and was impressed at how easy it is to get started.

Olson breaks the kids into groups where they work at their own pace, which she said “helps build 21st century skills of collaboration and problem solving.” Olson’s students also use Educreations to record lessons for their peers. “Sometimes the students’ videos are clearer and more concise then mine,” she confessed. But that’s something to be proud of. Helping students to be creators rather than just consumers is part of what it means to be a great 21st century teacher.

Both Olson and her students post some videos to Edmodo, a social networking site designed to help students and teacher “connect and collaborate.”

We are also seeing an increased use of social media in classrooms. “Web 2.0 as a Force for School Transformation,” a 2010 report from the Consortium for School Networking, highlights the benefits of participatory learning.

The report quotes from vision statement from the Birdville, Texas Independent School district that “All students succeed in a future they create.” Instead of banning services like Facebook and YouTube, the district encourages the use of social media because “social linkages that are used so extensively by kids when they are not in school can be put to extremely productive use as resources for classroom learning.” The report also cites work at Westwood Cyber High School to combat a high rate of student dropouts. The school, which serves “at-risk” students, makes extensive use of social networking to support “the learning community.”

Educational technology is also having an impact on colleges and universities. Last week, GigaOm Pro released its report “Disrupting the university: near-term opportunities in the digital learning market.” The report stressed the importance of “adaptive learning,” which refers to technologies that alter how material is presented based on the student’s performance and learning needs.

I spent the early part of my career as an educational reformer, helping to encourage student initiated learning based on student needs rather than institutional requirements. There’s been some progress but we’ve also seen a lot of pushback lately thanks in part to our nation’s obsession with standardized tests. But I’m starting to regain hope. Technology won’t solve all of the problems of education. But in the hands of creative, talented and caring teachers and learners, it can help.

More

Infographic:  A new method of teaching is turning the traditional classroom on its head

From ‘flipped classrooms’ to flipped households (from my ConnectSafely.org co-director, Anne Collier)

It’s Time for Education to Disrupt Technology (by Larry Magid in Forbes)

 

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Expert advises parents on how to talk with kids about bullying

Trudy Ludwig is author of several children's books about bullying including My Secret Bully, Just Kidding, Sorry!, Trouble Talk, Too Perfect, Confessions of a Former Bully, and Better Than You. Her eighth book, The Invisible Boy, will be available in October 2013.

Trudy Ludwig is author of several children’s books about bullying including My Secret Bully, Just Kidding, Sorry!, Trouble Talk, Too Perfect, Confessions of a Former Bully, and Better Than You. Her eighth book, The Invisible Boy, will be available in October 2013 (photo Trudyludwig.com)

 

Author and bullying expert Trudy Ludwig has written an excellent article on “How to Talk to Your Kids about Bullying” that’s posted on the Family Online Safety Institute’s Platform for Good site.

The article helps explain what bullying is and isn’t and reminds parents that “most kids aren’t cruel — offline or online.”

She also talks about how to turn kids mistakes into teachable moments. “Our job as caring parents is to make sure our kids don’t keep repeating those mistakes so they can move forward in positive, healthy ways,” she wrote. “We do this by being good role models ourselves in how we treat those we encounter in life. We also need to hold our children accountable for their hurtful behaviors.”

She also points out the difference between bullying and being rude or mean.

  • “When someone says or does something unintentionally hurtful and they do it once, that’s RUDE.
  • When someone says or does something intentionally hurtful and they do it once, that’s MEAN.
  •  When someone says or does something intentionally hurtful and they keep doing it—even when you tell them to stop or show them that you’re upset—that’s BULLYING.”

Click here to purchase any of Trudy’s books from Amazon.com and here to visit her website.

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